How to secure your luxury apartments
From your very first enquiry to the moment you step through the door of your new home, our streamlined process ensures a seamless and enjoyable experience at every stage.
Your journey, step by step
We have refined our process over years of helping discerning clients find their perfect residence. Here is exactly what to expect when you choose Deluxe Dwelling Places.
Initial consultation
Your journey begins with a personal conversation. Reach out to us by phone, email, or through our online enquiry form, and one of our dedicated property consultants will schedule a complimentary consultation at your convenience. During this meeting — which can take place in person at our showroom, via video call, or over the phone — we take the time to understand your lifestyle, preferences, budget considerations, and timeline. Whether you are seeking a waterfront penthouse with panoramic marina views or a cosy two-bedroom retreat near Orchard Road, this conversation shapes everything that follows. We listen carefully because finding the right home starts with understanding the person who will live in it.
Curated shortlist
Based on the insights gathered during your consultation, our team curates a personalised shortlist of available luxury apartments that match your criteria. Unlike browsing generic property portals, our shortlist is thoughtfully assembled by specialists who know every unit in our portfolio intimately — from the quality of morning light in the master bedroom to the noise levels on different floors. You will receive a beautifully presented digital brochure with high-resolution photography, detailed floor plans, specification sheets, and neighbourhood guides for each recommended property. We typically present three to five options to keep the selection focused and meaningful, though we are happy to expand the search if needed.
Private viewings
Once you have reviewed the shortlist, we arrange private viewings at times that suit your schedule. Our property consultants personally escort you through each apartment, highlighting design details, storage solutions, and lifestyle features that photographs simply cannot convey. We encourage you to visit at different times of day if you wish — to experience the natural light, ambient sound, and neighbourhood atmosphere in both morning and evening settings. There is no pressure and no hard sell; our goal is to help you fall in love with a space that genuinely feels like home. Viewings can also be arranged virtually for overseas clients, with live video walkthroughs conducted by our team.
Proposal and agreement
When you have found the apartment that speaks to you, we prepare a transparent proposal outlining all costs, lease terms, included amenities, and any optional add-on services such as furniture packages or housekeeping plans. Our legal and administrative team handles the paperwork with meticulous attention to detail, ensuring full compliance with Singapore property regulations. We walk you through every clause, answer every question, and make sure you feel completely confident before you sign. A refundable holding deposit secures your chosen unit while documentation is finalised, typically within five to seven business days.
Pre-move preparation
Before you move in, our facilities team conducts a thorough inspection and deep clean of your apartment. Any maintenance items are addressed, smart-home systems are configured to your preferences, and climate controls are set to your desired temperature. If you have selected a furniture or interior styling package, our design team coordinates delivery and placement so everything is picture-perfect when you arrive. We also prepare your welcome pack, which includes building access credentials, concierge contact details, a neighbourhood guide with restaurant recommendations, and a bottle of champagne to toast your new beginning.
Move-in day and beyond
On move-in day, your personal consultant meets you at your new home for a comprehensive orientation. We walk you through every system — from the induction hob to the building intercom — and introduce you to the concierge team who will be your first point of contact for any needs going forward. But our relationship does not end at the front door. Residents enjoy ongoing support including regular maintenance check-ins, priority access to building events and amenity upgrades, and a dedicated resident app for service requests. At Deluxe Dwelling Places, we believe the move-in is not the finish line — it is just the beginning of an extraordinary living experience.
Why our process stands out
Many property companies treat leasing as a transaction. We treat it as a relationship. Our consultative approach means you are never just a number in a database — you are a valued individual whose comfort, preferences, and time are respected at every turn.
Transparency is at the heart of everything we do. There are no hidden fees, no surprise clauses, and no last-minute changes. The price you are quoted is the price you pay, and every service included in your package is clearly documented before you commit.
Our team brings together expertise from luxury hospitality, interior architecture, and real estate law, ensuring that every aspect of your journey — from aesthetic choices to contractual protections — is handled by specialists who genuinely care about delivering excellence.
Explore our pricing
Frequently asked questions
Find answers to the most common questions about our leasing process and luxury apartments.
For most clients, the process from initial consultation to move-in takes approximately two to four weeks. However, we can expedite the timeline for urgent relocations — in some cases, we have completed the entire process in as little as five business days. International clients who require virtual viewings may need slightly longer to finalise documentation.
Absolutely. We offer live video viewings conducted by our property consultants using high-definition cameras. You can ask questions in real time, request close-ups of specific features, and even have us measure spaces on the spot. Many of our international residents secured their apartments entirely through virtual viewings before arriving in Singapore.
Typically, we require a valid passport or NRIC, proof of employment or income, and references from a previous landlord (if applicable). Corporate tenants may provide a company registration document and a letter of intent from their employer. Our administrative team will guide you through the exact requirements based on your situation.
Yes. The holding deposit is fully refundable if the lease agreement is not finalised due to circumstances beyond your control. Once the lease is signed, the deposit is applied toward your first month of rent. Full terms are outlined in the deposit receipt provided at the time of payment.
Depending on the lease terms and property, certain customisations are available — including furniture selection, wall colour changes, and smart-home configuration preferences. Our interior styling team can work with you to personalise the space within the guidelines established by the property. Major structural changes are generally not permitted in leased units.